Everything your team
needs to handle calls

Route inbound calls to the right agent or queue using rules you set. It matches on availability and on skill. It supports round robin and priority and overflow routing.

Design what happens to every call on a visual drag-and-drop canvas. Combine greetings, menus, schedules, ring groups and voicemail without code or phone hardware.

Rank every call by quality and intent, so your team calls back the best leads first.

Turn every call into a searchable transcript and a short summary, ready the moment the call ends.

Flag spam callers and block bad numbers, while records stay visible to you.

Organise your team into focused workspaces. Assign numbers and set roles and control permissions at the workspace level. It is perfect for departments or clients or product lines.

Chat with your workspace members. Send one message to everyone or write to a single sub-user. Allow sub-users to talk to each other with a permission you set when you create or edit the workspace.

Add team members and give each one a role such as owner or agent or viewer. You manage access across every workspace from a single admin dashboard.

Provision and manage many phone numbers across different country codes. Assign numbers to workspaces and set call handling rules for each one.

Flexible plan selection at sign up. Assign plans for each user and manage upgrades and track subscription status from the admin panel.

Full user profile management with dark and light mode saved for each user. It covers password reset and personal workspace settings and everything syncs across your devices.

Track sales opportunities from the first call to close. Create deals and set values and move them through stages so your pipeline always stays clear and up to date.

Keep every caller and customer in one organised place with their details, call history and notes. Connect contacts to deals so you always know which customer a sale came from.

See exactly where your calls come from. Attach a source to each number or campaign and measure which channels drive the most valuable conversations.

Plan and run marketing campaigns. Set budgets and track spend and measure performance so you know exactly what each campaign returns.

Add an extra layer of security to every account. Turn on two factor authentication so signing in needs both a password and a one time code from the user device.

Keep track of your account balance in one place. Top up funds and view your usage and see every charge so you always know exactly where your credit stands.

Send completed calls, missed calls, voicemails, and messages straight to the Slack channels you choose — scoped by a whole workspace or just specific numbers.

Log every call and message to a spreadsheet on your own Google Drive as it happens, with a separate record and its own columns for each workspace or number set.

Send your call and message events into Google Analytics so calls are measured alongside the rest of your website traffic and conversions.

Fire tags from your calls and messages through your existing GTM container, with no extra tracking code to deploy on your site.

Push raw call and message data to any endpoint you control in real time, ready to wire into your own tools, CRMs, and automations.

Log every call into your HubSpot CRM as a call engagement, scoped by a whole workspace or just specific numbers, with the fields you choose on each record.

Trigger any Zap from your calls with a Webhooks by Zapier Catch Hook — connect CallRing AI to thousands of apps without writing any code.