Legal
Refund Policy
Last updated: September 29, 2026
CallRing AI is owned and operated by Cruise Code Technologies (SMC-Private) Limited. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, and all refunds are processed by Paddle.
On this page
1. Refund Eligibility
You may request a full refund within 14 days of your purchase or subscription renewal. This applies to both subscription plans and pay-as-you-go credit purchases.
2. How to Request a Refund
To request a refund, you can either:
- Contact Paddle directly at paddle.net, where you can look up your order and request a refund, or
- Reach out to us through our Contact page, including your order number and the email used for purchase.
3. Subscription Cancellations
You can cancel your subscription at any time. After cancellation, you keep access until the end of your current billing period and you will not be charged again. Cancelling does not automatically refund past payments; to request a refund, follow the steps above.
4. Processing Time
Approved refunds are returned to your original payment method. Depending on your bank or card provider, it may take 5–10 business days for the refund to appear.
5. Your Payment Security
We never ask for your card number, CVC, bank details, or passwords when handling refund requests. All payment information is handled securely by Paddle.
If anyone contacts you claiming to be CallRing AI and asks for this information, do not share it and report it to us through our Contact page.