Call Tracking
Google Sheets Integration
Keep a living record of your phone activity in Google Sheets. CallRing AI creates a spreadsheet on your own Google Drive and appends a row for every completed call, missed call, voicemail and message — scoped by a whole workspace or just specific numbers, with the columns you choose.
| Time | Caller | Contact | Status | Duration |
|---|---|---|---|---|
| 9:41 | +1 (415) 555-0132 | Jordan Ellis | Completed | 4m 12s |
| 9:58 | +44 20 7946 0958 | Priya Shah | Missed | — |
| 10:12 | +1 (212) 555-0170 | Marcus Lee | Voicemail | 0m 38s |
| 10:31 | +1 (646) 555-0119 | Dana Cole | Completed | 2m 05s |
| New row appended in real time… | ||||
Illustrative preview of a spreadsheet on your Google Drive.
What is the Google Sheets integration?
It turns your call activity into a spreadsheet you already know how to use. You connect your Google account once, and each record creates a dedicated spreadsheet on your own Drive. From then on, every completed call, missed call, voicemail and message on the numbers you chose gets appended as a new row — with exactly the columns you selected. Filter it, chart it, or share it with anyone: it is your file, kept up to date automatically.
Set up in minutes
Connect Google Sheets in three steps
No code, no manual exports, no copy-paste. Just point and click.
Connect your Google account
Open the Google Sheets integration in your dashboard and click Connect. You authorise CallRing AI with Google once — that is the only sign-in you need.
Choose what it covers
Create a record scoped to a whole workspace or a hand-picked set of numbers. A spreadsheet is created on your Drive, named after the record.
Pick your events and columns
Turn on completed calls, missed calls, voicemails and messages, and choose which fields become columns. New rows appear as activity happens.
What gets logged
Four events, every one a new row
Turn on the events you want and let the sheet build itself as calls happen.
Call Completed
A successful call adds a fully detailed row the moment it wraps up.
Missed Call
Every unanswered call is logged so you can spot and follow up on gaps.
Voicemail
Voicemails are recorded with a link to listen back, right in the row.
Message
Inbound and outbound texts are appended so conversations are logged too.
Why teams like it
A spreadsheet you never have to update by hand
Real-time rows
Rows are appended the instant an event happens, so the sheet is always current without any exports.
Precise scoping
Target a whole workspace or just specific numbers — each record gets its own spreadsheet with only the calls that matter.
Columns you choose
Pick exactly which fields become columns — caller, contact, duration, source, recording link, deal and more.
On your own Drive
The file lives in your Google account. Open it, share it, chart it or connect it to other tools — it is yours.
Recording links
Include a link to the recording or voicemail in each row so anyone can listen back in one click.
Secure by design
Connect once with Google’s official authorisation — no keys to copy, and you can revoke access any time.
What data syncs
What the Google Sheets integration sends
Completed calls
A new row is added to your spreadsheet each time a call finishes.
Missed calls
Unanswered calls are logged as rows so you can see gaps in coverage.
Voicemails
Voicemails are logged with a link to listen back, if you include it.
Messages
Inbound and outbound texts are appended as rows.
Columns you choose
You choose the fields to include: business number, caller number, contact name, direction, status, duration, source, recording link, associated deal, and date and time.
Use cases
How teams use call tracking with Google Sheets
A live call log for clients
Give a client or stakeholder a sheet that updates itself with every call, instead of exporting reports.
Custom reporting and charts
Build pivot tables and charts on top of the call log, grouped by source, number or day.
Missed-call audits
Filter the sheet to missed calls by hour to see when coverage drops.
A hand-off to other tools
Use the sheet as a source for tools that read from Google Sheets.
Switching from CallRail? Here’s how our Google Sheets integration compares.
We could not confirm a Google Sheets integration on the CallRail pages we checked, so verify with CallRail if it matters to you. CallRing AI creates a spreadsheet on your own Google Drive for each record and appends a row for every call, voicemail and message you turn on, with the columns you choose.
Integration details change, so check each provider for current information. For a wider look, read the CallRing AI vs CallRail comparison or the CallRail alternative overview.
FAQ
Common questions
I am switching from CallRail. Can I set up Google Sheets the same way?
Setup is self-service and takes a few minutes. Connect Google Sheets, choose which numbers each record covers, and turn on the events you want. Nothing is migrated automatically, so keep your existing setup running until the new one is working.
How do I connect Google Sheets?
Open the Google Sheets integration in your dashboard and click Connect. You authorise CallRing AI with Google once. After that you create a record, choose which numbers it covers, and a spreadsheet is created for you on your Drive.
Where is the spreadsheet stored?
On your own Google Drive. CallRing AI creates and updates the sheet in the connected Google account — you own the file and can open, share or edit it like any other spreadsheet.
Can I choose which columns are written?
Yes. For each event you pick the fields to include — business number, caller number, contact name, direction, status, duration, source, recording link, associated deal, date and time, and more.
Can different numbers write to different sheets?
Yes. Each record is scoped either to a whole workspace or to a hand-picked set of numbers, and each record has its own spreadsheet — so teams and campaigns stay separate.
Do I need to write any code?
No. The whole setup is point and click — connect once with Google, choose your numbers, and pick your columns. There is nothing to program and no manual exports.
Turn your calls into a living spreadsheet
At launch, connect in minutes and let every call, voicemail and message write itself to Google Sheets.