AI Call Transcription
& summaries for every call
Stop replaying recordings. CallRing AI turns each call into a searchable transcript and a short, plain-English summary, so your team can read a call in seconds and move on to the next one.
What are AI call transcription and AI call summaries?
AI call transcription uses speech recognition to turn a recorded call into text you can read and search. AI call summaries turn the same call into a short recap: who called, what they wanted, what was agreed and what happens next.
Together they work as automatic call logging. Every call leaves a written record, and recordings, transcripts, summaries and CallScore sit together with the contact’s call history.
How it works
From a call to a written record
- 1
A call is recorded
When call recording is on, CallRing AI records the call, with an automatic spoken disclaimer. Recordings power transcription and summaries.
- 2
Speech becomes text
AI transcription turns the call into a transcript with speaker labels.
- 3
A summary is written
The summary is ready the moment the call ends: who called, what they wanted, what was agreed and the next step.
- 4
Read, search and share
Skim a day of calls from the summaries, or search your call history to find a specific conversation.
- 5
Follow up with context
Open the contact to see every call, transcript and summary in one place before you reply.
Key capabilities
What you get with every call
Full transcripts
Each call becomes text, with speaker labels so you can see who said what.
Searchable history
Search across your call history to find the call where a competitor, a price or a promise came up.
Summaries when the call ends
A short, plain-English recap is written as soon as the call finishes.
Voicemail transcription
When nobody answers, voicemail is captured and transcribed so you read the message instead of listening to it.
Sentiment
Transcription includes speaker identification and sentiment along with summaries.
On every plan
AI transcripts and summaries are available on every plan. Transcription is billed per minute; see pricing for the rate.
Use cases
How teams use transcripts and summaries
Faster follow-up
Read the summary, then call back already knowing what the customer asked for.
Settling who said what
Search the transcript for the exact quote or price instead of scrubbing through audio.
Coaching and hand-offs
Use real calls to coach the team, and hand a lead to a colleague without a briefing.
FAQ
Common questions
What is AI call transcription?
AI call transcription turns a recorded call into text using speech recognition. You can read the call and search it instead of listening again.
What are AI call summaries?
An AI call summary is a short, plain-English recap of a call: who called, what they wanted, what was agreed and what happens next. It is written when the call ends.
What is AI call logging?
AI call logging means every call is written up automatically. In CallRing AI each call has a recording, transcript and summary, and they sit with the contact’s call history.
Are transcripts searchable?
Yes. You can search across your call history to find a specific conversation.
Does it work on voicemail?
Yes. Voicemail is captured and transcribed, so you can read the message in your dashboard.
How much does it cost?
AI transcripts and summaries are available on every plan. Transcription is billed per minute, and the current rate is on the pricing page.
Do I need to record calls?
Recordings power transcription and summaries. You are responsible for following local call recording and consent laws, and CallRing AI lets you add a spoken notice to your greeting.
Read your calls instead of replaying them
Get a transcript and a summary of every call, ready the moment it ends.